FAQ Activity

Q1. Is the Tushi Activity Tracker waterproof?

R1. It is water resistent it can withstand, rain, splash, sweat, and it is shower-resistant, but not fit for swimming.

 

Q2. Can the tracker monitor heart rate?

R2. No, it does not have a heart rate monitor function.

 

Q3. Can this tracker connect with two mobile phones at the same time?

R3. No, it would not, it connects with one phone at a time. If you connect with the second mobile phone, your data on the previous phone won’t update to the second one.

 

Q4. Would walking on a treadmill or in place be counted?

R4. Yes, it will work on a treadmill.

 

Q5. What’s the Bluetooth version of this tracker?

R5. Bluetooth 4.0, if your smart phone is not Bluetooth 4.0 then the tracker can’t connect with your phone.

 

Q6. Why my Ipad can’t find the “J-Style Health” application?

R6. Enter the apple store, and look up at the search field our “J-STYLE HEALTH APP", adjust the ipad to the iphone only mode, then you will find our “J-Style” application. 

 

Q7. Does it need a night-by-night recharge or less?

R7. The battery can be used for one week or more depending on the use. If you use it a lot then it will constantly have to be charged.

 

Q8. Would this device vibrate if I set an alarm on the phone?

R8. No, this tracker does not have vibration alarms.

 

Q9. My tracker can’t sync with my mobile phone?

R9. Charge the Tushi Activity at the fullest. Download our APP "J-Style Pro" you can find the QR codes on the side of the box to download this APP automatically or if you want to use IMPERIAL measurements download our new APP "J-Style Health". If you use the J-Style Health APP. You just need to choose the time mode, if you choose 12-hour, the measurements will change to imperial. Here are the links for both systems: 

iOS https://itunes.apple.com/us/app/j-style-health/id980495026?mt=8 

Android https://play.google.com/store/apps/details?id=com.YHJstyle.b005&hl=en 

Make you smartphone "Bluetooth discoverable" Once you open the APP click to "wheel" icon at the top right at the top you will find a blue button that says "pair" Click on that button, choose the tracker on the window that shows. If you are using the J-Style PRO app you will see that the tracker starts with the Tushi name at the beginning and then some numbers. If you will use the J-Style health APP you will see the tracker that starts with the Joint-Style followed by numbers. each tracker has it own distinctive series of numbers. Click on the name of the tracker and the pairing will begin. You will see an indication of the tracker has being paired successfully. On that same window, click the "Set Device Time". this will sync your phone's time with the tracker.

 

Q10. Does the Tushi Tracker incluyes a USB charger?

R10. Yes, it comes with a USB charger. 

 

Q11. What comes in package?

R11. The Tushi tracker, a usb charger, wristband, clip and manual.

 

Q12. What functions does the Tracker have?

R12. Within the OLED screen you can see steps taken, calories burned, distance walked or ran, time of excercise, % of goal reached, silent alarm and sleep monitoring. Once connected to our APP you can monitor the functionas above + your sleep performance.

 

Q13. How can I monitor my sleep?

R13. In any function, press the button for 3 secs (aprox) and you will see a blinking moon. That will be the indication that the Tracker has entred the sleep mode. To leave the sleep mode press the Button again for 3 sec (aprox) and you will be taken back to the day functions.

 

Q14. Does it read your pulse and can I use it with my desktop PC? Blood pressure too?

R14. No it does not read your pulse or blood pressure. It does work on either PC or tablet.

 

Q15. Can I play music and hear it on the tracker?

R15. No, it only vibrates for alarms.

 

Q16. Does the tracker work o Kindle or a Windows Phone?

R16. NO, it does not. It is only compatible with iOS and Android Systems and phones.

 

Q17. Does tracker have a watch function?

R17. Yes, it displays the date and time automatically once it pairs with the APP.

 

Q18. Can I change distance units from miles to kms in this device?

R18. Yes. you can set the Tracker to work on imperial and metric systems within the APP

 

Q19. Do you have to have the device synced with your app as you are working out?

R19. No, you can sync the tracker at the end of the day. 

 

Q20. Does this track stairs?

R20. It tracks the steps you take up the stairs, but it doesn't know you're doing "stairs"

 

Q21. How do you reset it to zero?

R21. There is a “delete” blue button at bottom of the setting window, clicking this button will turn off the tracker and will restore the factory settings.

 

Q22. After the battery runs out, how long will it take to charge the battery?

R22. The battery fully charges in around 45 minutes.

 

Q23. My data can be uploaded to icloud or something like this?

R23. No, all the data will be stored in your phone.

 

Q24. With what devices is the Tushi Tracker compatible?

R24. IPhone 5, 5C, 5S, 6, 6Plus. Ipad 3, 4, mini, mini 2, mini 3, air, air 2. Galaxy S3, S4, S5, S6, Note 2, Note 3.